Returns & Exchanges
Pistons 313 Shop is dedicated to ensuring every fan is satisfied with their gear; if you are not completely happy with your purchase, we offer a 30-day return window for all unworn and unwashed merchandise.
Initiate Your Request
Log in to your account or use our guest portal with your order number and zip code to start your return or exchange process.
Pack Your Gear
Securely place the items in their original packaging, ensuring all hangtags and authentic NBA holographic stickers remain attached.
Label and Ship
Print the prepaid shipping label provided via email, affix it to your package, and drop it off at any authorized carrier location.
Verification and Refund
Once our warehouse team inspects the returned items for quality compliance, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing